Commercial assistance Codital's customer service handles all requests regarding products and brands, standard or tailor-made trade items, orders and pro forma invoices. Should there be any cause for complaint, our customer service will do it’s very best to assist and hopefully resolve any problems. We strive to provide exceptional service and value to our customers.
Logistics assistance Codital's customer service handles all requests regarding products and brands, standard or tailor-made trade items, orders and pro forma invoices. Should there be any cause for complaint, our customer service will do it’s very best to assist and hopefully resolve any problems. We strive to provide exceptional service and value to our customers.
Logistics and groupage services
Milan (headquarters): we collect & deliver small quantities of merchandise and handles all catalogue shipping on behalf of our clients.
Piacenza and Treviso: we collect, deliver and load any volume of merchandise arriving from different suppliers. Thanks to this service, multiple orders can be combined together into one shipment and covered by one single invoice with significant savings in custom duties, transportation, handling and banking expenses.
Should customers have different requirements regarding loading of every single ready order available we shall always be pleased to conform to his instructions.
Research and company selection In accordance with the client’s particular needs, Codital is able to pinpoint the more appropriate source of production, presenting promptly the selected information and catalogues.
Tailor made products Years of experience in the lighting industry and a network with over 300 lighting manufacturers, allows us to find the best possible solution, for every custom-made enquiry based on detailed technical drawing or sketches provided by customer, on time and within budget.
Lighting consultants We offer a flexible range of lighting design services that can be tailored to the client's detailed house/store plan. Bearing in mind the client's style and needs, we produce a lighting scheme along with a list of manufacturers and products that best satisfy these needs.
Organized visits to lighting manufacturing companies At the behest of clients Codital organizes visits to producing companies during which the client receives not only detailed information about each products and different finishes available but also about the history, organization, corporate identity and the various cycles of productions. A better understanding and knowledge of the factory’s people and problems can only benefit the relationship supplier-client.
On-site traning Codital collaborates with producing companies to organize training sessions and events at the client’s premises. Main goal is to transmit a better understanding of the products, brands philosophy, effective marketing tools to managers, salespersons, designers and architects.